Sunday, June 19, 2011

5 ways to improve your Twittercue to get your message out

By Tracy Jones

Since I wrote about the Twittercue back in April, we’ve seen an amazing take-up of this idea by social media-savvy PR professionals. (read the original post)

A Google search of the term “twittercue” pulls down more than 2400 results, a far cry from the first time we searched the term and got just 12. Our blog posts have been tweeted hundreds of times by converts and about 10 other blogs have carried posts on the topic.

Thanks everyone for spreading the word, although we’re still working on getting Wikipedia to accept Twittercue as a new term.

From watching the words spread, we’ve picked up a few more suggestions on how to make a Twittercue work better for you:

  1. Tweet your own Twittercue. PRs who do are more likely to see their post retweeted, sometimes hundreds of times.
  2. Keep your Twittercue to 120 characters or less, otherwise Tweeps have to edit your original post before retweeting. Remember: you want them to Tweet your exact words.
  3. Make sure you have a link back to your online media release so people can get the full story.
  4. If you are writing a Twittercue in an emergency situation, make sure your tweet is self-explanatory. People don’t always switch between Twitter and a web page if they are on their smart phone in the aftermath of an earthquake.
  5. Add appropriate hashtags.


We’d love to hear about your experience with Twittercues and find out if they have been successful for you, so please post your comments to allow us to pass your success on to others.


Twittercue: 5 ways to improve your Twittercue to get your message out #PRtips #socialmedia http://tiny.cc/e1csq 

Monday, June 06, 2011

Darwin woman honored as a Queensland Disaster Hero

A Darwin businesswoman is being honored as a Queensland Disaster Hero by Premier Anna Bligh in Rockhampton tonight.

Accountant Rosemary Campbell went to the aid of her former home town Theodore, which was devastated by the floods in December and January.

The partner of Darwin firm Merit Partners established the Theodore Flood Recovery Appeal, raising $320,000 to date and giving a helping hand to local residents and businesses.

Rosemary said while the award recognised the many people who donated to the appeal in cash and in kind.

“The floods devastated many parts of Queensland and I wanted to do something to help my old home town,” she said.

“With the support of people across Australia, we’ve been able to help Theodore come back to life.”

Theodore was completely evacuated as the flood waters rose, with few in the town escaping the devastation. Virtually every business went under, thousands of hectares of crops were destroyed and residents were forced to come home to a sea of mud.

Using Facebook to promote the appeal across Australia, the Theodore Flood Recovery Trust used an innovative approach to help the town. Much of the money raised was given to local residents as vouchers that could only be redeemed in local businesses.

“Our goal was to maximise the benefit to all of Theodore, helping both residents and businesses and keeping the money in the town. Without a viable business community, Theodore would suffer a double blow from the floods,” Rosemary said.


To donate to the appeal visit: http://tiny.cc/3uwuh

Twittercue: #DarwinNT woman Rosemary Campbell honored as QLD Disaster Hero. #topend #qldfloods http://tiny.cc/rcheromedal 

Friday, June 03, 2011

5 steps to engagement through social media

By Tracy Jones

If you’re thinking about getting into social media, you need to employ the principle of MATES – Monitor, Act, Talk, Engage and Sustain.

We’ve coined the term MATES because it emphasises what communicators know to be the most powerful aspect of social media – its ability to engage in meaningful conversations rather than just mindless promotion.

These five steps will help you get started.

MONITOR: Start your social media journey by looking at what others are already saying and doing in the social media sphere. Google like crazy. Do some searches in Twitter. You may be surprised what others are already saying about you, your brand, your products and your competitors.

ACT: Take the plunge and set up some accounts. Start with Facebook and Twitter then add to your armory as you get more comfortable.

TALK: Now it’s time to say something. Start small by retweeting or sharing what others are saying. You’ll get bolder as you go along by adding your own original content and thoughts. Share your knowledge and expertise with your friends and followers. The most influential participants give something of themselves to their audiences.

ENGAGE: Now it’s time to become a real participant. Comment on other people’s posts. Reply to people who talk to you or about you. Say thanks to those who pass your posts along.

SUSTAIN: Now you’re in the space you need to participate at a sustainable level. Have a strategy for how often and when you will be posting and commenting. Dedicate resources to the task. Make it part of your job, not just a tack-on at the end of the day that is quickly forgotten when things get busy.

Creative Territory offers a mentoring package to help executives get social online. The package includes an analysis of your business and personal needs, setting up your accounts, three hours of coaching at your desk and three months of ongoing support and mentoring. Contact tracy@creativeterritory.com to find out more.

Twittercue: 5 steps to engagement through social media. #PR #socialmedia http://tiny.cc/esguk

Thursday, June 02, 2011

Alice Springs Electricity tariff trial closed to new participants

Participation in an Alice Solar City trial which aims to shift the time of day residents use electricity, has been snapped up by over 370 residents - exceeding the program’s target.
“The Cost Reflective Tariff (CRT) trial is now at capacity and is closed to new participants”, said Sam Latz, Alice Solar City’s Acting General Manager.

Under the CRT trial, participating householders have moved from being charged a flat rate for their electricity consumption, to a peak / off-peak pricing structure instead.

This means their power costs more during peak periods (9am – 6pm Monday to Friday) and less in off-peak periods (6pm – 9am), encouraging them to ‘shift’ their power use, which in turn aims to reduce the peak load on the town’s generators.

“By reducing the peak loads on our electricity network, we can help defer expensive investments in increased capacity, and reduce pressure on electricity prices”, said Sam Latz.
“We have seen CRT customers shift their power use for things like putting on their pool pump or a load of washing in the evening, turning off unneeded appliances during the day, and being mindful of when they use the booster on their hot water system.”

“Alice Solar City will now focus on monitoring the consumption patterns of CRT trial participants, producing results that will inform future energy policy.”

“Our target was to have 350 customers in the CRT trial, and we are pleased that residents have been so keen to get involved. In addition to those involved in the CRT trial, 275 extra customers who installed rooftop solar with Alice Solar City are automatically put on CRT.”

“This is a total of 645 residents participating, and Alice Springs is one of the few places in the country where this sort of technology is being trialed.”

All CRT participants have also been given an In-house Display. By touching the portable LCD screen, householders can see their overall electricity consumption, a breakdown of their peak and off peak electricity use and CO2 emissions by day, week or month and power costs for the current month.

“Normally, the only feedback or information we get about our electricity consumption is once every 3 months when we get our electricity bill. This technology instead gives information in real time to householders.”

“The In-house Display allows them to become smarter with their energy use by giving them live information about their electricity consumption and helping them to make more informed decisions about when they choose to use their electricity.”

The Alice Solar City project is part of the Australian Government's Solar Cities initiative, which is helping change the way we think about and use energy. Trials involving governments, industry, businesses and residents across Australia are helping create a new energy future for Australian communities.

Twittercue: Participation in Alice Springs electricity tariff trials exceeds expectations & is now closed to new participants http://tiny.cc/516j4 #alicesprings #topend
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For media enquiries please contact Laurelle Halford from Creative Territory on 0417 222 211 or (08) 8952 9412 or laurelle@creativeterritory.com

About Alice Solar City

The Alice Springs Solar City Consortium is led by the Alice Springs Town Council and includes broad community support from the Northern Territory Government, Power and Water Corporation, Tangentyere Council, the Northern Territory Chamber of Commerce, the Desert Knowledge Cooperative Research Centre and the Arid Lands Environment Centre. Funding sources include the Australian Government, the Northern Territory Government, Power and Water Corporation, and Alice Springs Town Council.

Friday, May 20, 2011

7 tips for communicating when the electricity goes out

By Tracy Jones 


Anyone who has ever been through a natural disaster will tell you that one of the first things to go is the electricity. 
While mobile phone towers amazingly kept working following recent cyclones, floods, earthquakes and tsunamis across the world, power went out for prolonged periods.

For communicators used to having all the latest tools at our disposal, planning for how to get messages across in a blackout is critical.

Here are 7 tips to help:
1.      Rely on radio.
Even if people don’t have battery-powered radios, the one in their car probably still works. Use radio stations to get important messages out.
2.      Make every message self-contained.
People relying on their mobile phone for the internet don’t switch between Twitter, Facebook and the web during a crisis. They tend to stick with one application. There’s nothing worse than a Tweet that only tells you to “check our website for the latest update”. See our post on Twittercues for some hints on better tweeting. 
3.      Stay charged
Always keep your mobile and your laptop fully charged.
4.      Host your website in another city.
Or at least make sure your local provider is really, really ready for any risk.
5.      Use blogs and twitter to feed your content.
You can use blogs and twitter to feed content onto your website and facebook accounts. That way if everything else fails you can easily upload content via your mobile phone.
6.      Have a back-up email account
If your own business server goes down, a back up Gmail or hotmail account will see you through a crisis. 
7.      Remember the old tools
Once upon a time we relied on pen and paper and talking to each other. They still work. 
Twittercue: 7 tips for  communicating when the electricity goes out. #prtips #crisiscomms http://tiny.cc/7tipspower

Tuesday, May 17, 2011

Are you a PR professional planning a visit to the NT, Australia?

PRIA is looking for potential workshop speakers for events in Darwin and Alice Springs.

If you are a PR professional planning to visit Australia's tropical north, the Public Relations Institute of Australia's Northern Territory branch would love to hear from you.

The PRIA is always looking for guest speakers for their various workshops and seminars, although they work on a very limited budget.

So if you are heading our way and would love to give back to your professional community, please let us know by leaving a comment on this post or sending us an email tracy@creativeterritory.com

Twittercue: Searching for PR pros planning to visit #Darwin or #AliceSprings in #Australia. http://tiny.cc/ntvisit

Friday, May 06, 2011

Codes key to clever campaigns

By Anita Brabham & Domonique Young

About a month ago we came across a presentation from PSFK on mobile tagging and were excited about its potential as a PR and marketing tool. Like so many other innovations, it slipped our mind until we heard a radio segment on the Australian Communication Exchange using the new technology to engage with deaf and hearing impaired people at museums.

For anyone who isn’t in the know, mobile tagging is a barcode, quick response code (QR code) or Microsoft tag that links to extra information about the tagged item via Smartphone technology. Everything from street signs to coffee cups can be coded. All you need to do is take a picture of the code with your phone to access extra information about the item or image. It’s a bit like a hyperlink that links the real world with the digital world.

To see this best at work (and ogle at the endless PR and marketing opportunities this app has), visit the National Sports Museum which transcribed museum audio talks tours into Auslan (Australian Sign Language) and consequently into mobile tags, or Auslan Smart, revolutionising the museum experience for the deaf and hearing impaired. Auslan Smart is the first of its kind in Australia.

In Spain, the postal authority Correos and mobile marketing company Macanudos joined forces to code postal stamps. Take a picture of the QR code with your phone and you were given destination info about Alhambra of the Granada region, or whatever landmark was on the stamp.

Another fine example was New York City Parks. They used mobile tagging at community events to celebrate Arbor Day and add another dimension to the works on display in Central Park. Magma Agency embedded old photographs, scenes from iconic films and music clips from Orchestras who’d played at the park in years past with mobile tags. Each work featured a small tree, which Magma dubbed ‘parknodes’ that housed the barcode. A digital map of the parknodes was plotted, a Facebook page set up and voila, a successful marketing campaign was born. If you’re interested, check out Magma’s video for more.

Like any effective PR and marketing strategy you need to give consumers a reason to take action and interact with you. While at first people might engage with this technology because it like sounds fun, truly effective strategists and marketers should understand their audience and deliver the info they would want.

The possibilities of mobile tagging are endless. Imagine magazines, print ads, tourist displays, books and music linked to extra juicy info or goss? Watch this space, because we think the technology will be used more and more in the future. Oh, and did we say it's currently free to create mobile tags (we don’t think this will last)? To start cracking codes on all your favourite products, simply visit your Smartphone app store and download a QR code reader application.

Twittercue
Mobile codes create clever campaigns. http://bit.ly/ju3jTd #PR #apps

Wednesday, May 04, 2011

Sustainable Living House Warms Up for Winter

The onset of winter will see new energy efficient technology put to the test at the Alice Springs Sustainable Living House, which has a public open day this Saturday.
A new solar air heating system, installed during winter last year has already proved its worth with the resident of the house, Maggie Turnbull.


“After the roof was painted white, and with the colder than normal temperatures last year, we noticed the house felt quite a bit cooler than in previous years.”



“The new solar heating system has been doing its job already this year by providing warm, fresh air to the house, helping to reduce the need to use other heating systems.”

 
The system uses a roof mounted solar panel to heat fresh air, and then pumps that heated air into the house.



It works best on sunny days, and as the typical winter’s day in Alice is cool but sunny, this type of technology is well suited to Alice Springs.



“Permanently closing the old vents in the ceiling has further helped to keep the warmer air in, and along with our solar hot water system, rooftop solar system, low energy lighting and other energy efficient measures, our overall energy bill should be just a fraction of an average Alice Springs home”, said Ms Turnbull.



Alice Solar City are monitoring the before and after temperatures at the house to assess how effective the solar air heating system is.



Some of the other energy efficient measures installed by Alice Solar City include an external colourbond ‘skin’ and adjustable shading.



Visitors can see how much energy the house is using and generating via an LCD in-house display.



DesertSMART COOLmob has fitted out the house with the latest off-the-shelf water efficient products, including a new 4.3/5 litre dual flush toilet, new tap fittings, showerhead and washing machine, and a clever rainwater tank that delivers water straight to the solar hot water system.



A ‘Water Wise’ booklet which shows simple and effective ways to lower your water use, including information on greywater systems and native gardens, will be available.



The Sustainable Living House is open from 1pm to 4pm this Saturday at 68 Kurrajong Drive.

Twittercue:
Alice Springs Sustainable Living House puts new energy efficient technology to the test. Open Day this Saturday 1-4pm 68 Kurrajong Drv http://tiny.cc/tlzba #Alice Springs #Sustainable #Green

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For media enquiries please contact Laurelle Halford from Creative Territory on 0417 222 211 or (08) 8952 9412 or laurelle@creativeterritory.com



About Alice Solar City
The Alice Springs Solar City Consortium is led by the Alice Springs Town Council and includes broad community support from the Northern Territory Government, Power and Water Corporation, Tangentyere Council, the Northern Territory Chamber of Commerce, the Desert Knowledge Cooperative Research Centre and the Arid Lands Environment Centre. Funding sources include the Australian Government, the Northern Territory Government, Power and Water Corporation, and Alice Springs Town Council.

Tuesday, April 19, 2011

The Language of Creatives: Our Simple Glossary

What do all those words that creative people use mean? We often have to help our clients get through the industry jargon, so we created this simple glossary of commonly-used words.

AUTHORISATION TAG: During election periods, some advertising and marketing materials is required to be properly authorized under the Electoral Act and officers should inform themselves of these as serious penalties apply for breach of the legislation.

AIS: Aboriginal Interpreter Service. A Northern Territory Government service that provides interpreter and translator services throughout the Northern Territory. Visit www.nt.gov.au/ais

BLEED: An extension of colour beyond the edge of the artwork so that once your artwork is trimmed you get clean colour all the way to the edge of the page. ‘No bleed’ means that the artwork is the exact same size as the finished printout. If artwork with no bleed is printed on a colour copier or office printer there will be a white margin around the outside.

CAD APPROVAL: TV commercials receive classifications just like all other television programming. The classification tells the stations at what times they can air the commercial. For example, PG-rated commercials cannot be played during G-rated programs. When a TV commercial has been rated and approved by CAD it receives a CAD approval number. TV stations need to know what the CAD approval number is before they can air a commercial. Production houses will generally coordinate the CAD approval process on behalf of their clients. For more information about CAD approval visit www.freetv.com.au/Content_Common/pg-CAD-About-CAD-Numbers.seo

CMYK: See Process Colour.

COLLATERAL: Collateral, or promotional collateral, is all the printed promotional and information resources associated with a campaign. For example, a campaign about teenage binge drinking might include the following collateral: posters, A4 fact sheets, wallet-sized cards with emergency services contact phone numbers and a pull-up banner. Radio and TV commercials are not classified as collateral.

GSM: The weight of paper. Standard copier paper is 80GSM. Lower numbers indicate lighter, thinner paper and higher numbers indicate thicker paper or card. Different paper brands measure GSM differently so whenever possible ask your printer to provide a paper sample to confirm the weight. When you get printing quotes, check the GSM specified to make sure you are happy with it. GSM should not be confused with coating. Coatings include matt, satin and gloss.

HEX: Short for Hexadecimal colours, Hex is a formula for web-based colours and is represented by a series of 7 digits, such as #000000 (the formula for black) or #FF69B4 (hot pink). There are certain colours recognised as being “web safe” and able to be replicated accurately on most web browsers. You should ask your designer to recommend web safe colours if this is important to you.

IMAGERY: The photos and pictures included in campaign artwork. Does not include logos and graphics.

KEY NUMBER: An identification number allocated to every TV or radio commercial produced. Production houses provide key numbers for their commercials. The key number is supplied to TV or radio stations to a) help them identify the commercial in their system and b) confirm that they are playing the correct advertisement. Each time an advertisement is updated, the key number will change. The new key number will ensure that the stations are playing the correct version of the commercial. It is good practice to allocate key numbers to all commercials, including print and online.

LOADING: This is an extra amount charged on top of a standard advertising placement cost for placement in a preferred location. Some examples of preferred locations that will incur additional costs include:
  • Press: Front page, early general news (generally pages two to nine), or right hand page
  • Radio: Just before or after the news, playing the commercial at a specified time or at exactly the same time each day. Also, different times of the day cost different amounts. Breakfast (6:00 am – 9:00 am) and drive (4:00 pm – 6:00 pm) are generally more expensive.
  • TV: Just before or after a specific program, playing the commercial at a specified time or at exactly the same time each day. It also costs more to air your commercial during popular, highly-rated programs.

MEDIA SCHEDULE: A plan identifying when a TV or radio commercial will be played (including dates, times, programs and channels) and when a press advertisement will appear in the newspaper or magazine (including date, loading and schedule). The media schedule may or may not also include a breakdown of costs.

OFFLINE EDITS: Early editing to a TV commercial before any of the special effects have been applied and before the sound has been added and edited.

ONLINE EDITS: Edits to a TV commercial that has been finalised and is ready to go to air. Edits at the online stage take more time and resources because the sound and special effects need to be updated to match any changes to the commercial’s footage.

PANTONE: A brand name for a colour matching system that is recognised throughout the world. The Pantone colour system provides an accurate way of ensuring the colour you want is replicated time and time again. You will often see Pantone colour represented by the letters PMS and a unique number. There are several different Pantone systems available, the most common being coated (C) and uncoated (U). Examples include PMS289C or PMS 1345U. Pantone provides formulas for both spot colour and process colour. See also RGB, Hex, Spot and Process Colour.

PAPER SIZES: There are standard paper sizes used world-wide. All paper sizes in the A-series (A5, A4, A3 etc.) are based on a standard ratio. Each smaller size is created by halving the preceding size. For example, A4 equals half of A3. You can find out more at http://en.wikipedia.org/wiki/Paper_sizes#The_international_standard:_ISO_216. DL is not part of the A-series standard paper sizing. It is roughly the size of a business envelope, or exactly one third the size of an A4 page.

PRINT-READY ARTWORK: Graphic design files that have been set up ready to be professionally printed. Files are only supplied as print-ready files when they are ready to be supplied to the printer. They will often be a larger file size because all the pictures will be crisp and clear with higher resolution for professional printing. Print-ready files will also include bleed marks, crop marks and trim marks.

PROCESS COLOUR: Also called CMYK colour or four-colour. Files set up as process colour go through the printing press four times. Each time a new colour is added – Cyan, Magenta, Yellow and blacK. This allows the output of every possible colour combination. You need to use process colour if your artwork includes colour photos or pictures. See also RGB, Spot Colour, Pantone and Hex.

PRODUCTION HOUSE: A company that produces TV or radio commercials, videos, DVDs and other audio visual materials. A production house has the facilities to create an audio-visual tool from start to finish including filming, sound recording, editing, adding graphics, outputting final files to CD or DVD, arranging CAD approval and sending (Adstreaming) commercials to TV stations. Production houses generally do not write scripts, advise on media schedules or channels or book media placement.

RGB: RGB is a formula used for screen-based graphics. It refers to the relative saturation of Red Green and Blue in the colour and is expressed as a series of three numbers, such as RGB 176:214:138. HSL (Hue, Saturation, Luminance) is also sometimes used, although RGB is regarded as the industry standard. RGB colours cannot be used for printing. See also Process Colour, Spot Colour, Pantone and Hex.

SCRIPTWRITER: A professional with experience writing scripts for TV, radio or DVD. A scriptwriter will have experience writing scripts that are suited to being read aloud and scripts that will fit within tight timeframes if required.

SPEND: Commonly used to refer to ‘media spend’ – how much of the budget has been allocated for playing the commercial on radio or television or placing the advertisement in newspapers or magazines.

SPOT COLOUR: A single colour that is created using one ink, dye or paint. Can include shades but only as a percent opacity of the original colour. Collateral produced with one spot colour can only include white and the spot colour. Newspaper ads produced with one spot colour generally include black, white and the spot colour. Printing in spot colour used to be cheaper than printing in process colour however that is not longer always the case.

STORYBOARDS: A series of pictures with captions underneath each picture. The pictures are sequential and tell a story. Storyboards are used for developing TV commercials. The storyboard will outline the visual concept, the script and may include notes about special effects, sound and music.

STYLE GUIDE: A document that outlines rules for producing documents. A style guide will generally include rules for using the logo, specific fonts for use, rules for grammar, capitalisation, acceptable abbreviations and more. Many organisations have their own style guide. If you don’t, use the Style Manual for Authors, Editors and Printers, commonly known as the Commonwealth Style Guide.

TALENT: Any individual whose voice or person appears in photographs or filmed footage used in a campaign or kept on file for potential future use.

TALENT RELEASE: A legally approved form signed by talent authorising the use of their voice or images or film of their person. Talent release forms must also clearly outline any restrictions for the use of the image or voice. Children under the age of 18 years must have their talent release signed by a parent or guardian.

TVC: TV commercial.

VOICEOVER: A voice recording in a TV commercial that is played over an image and is spoken by a person who is not seen on the screen.

Watch out in coming weeks for our other glossaries: The Language of the Media and The Language of Social Media.

Friday, April 15, 2011

Easter family fun at the Waterfront

twittercue Easter family fun day @DarwinWaterfront Sat 23 April http://tiny.cc/8ph3w #TopEnd #DarwinNT #Easter

Keep the kids entertained this Easter with plenty of family fun and a visit from the Easter bunny, on Saturday 23 April at the Darwin Waterfront.
The Waterfront will take on a carnival-type atmosphere with activities by Corrugated Iron, games by ‘Life.Be in it’, balloon twisters, face painting, a live DJ and chocolate Easter eggs for all the children.

More than $1000 in prizes is up for grabs at the free family fun day, including accommodation for two staying at the Medina Grand and Vibe Hotels and a family dinner aboard the Charles Darwin.

Kids can meet the Easter Bunny, visit Bunny’s burrow and get their picture taken with the Easter Bunny.

Let the kids get a bit wet and wild on the waterslide and play on the jumping castles. ‘Life.Be in it’ will be running fun and easy kid’s exercise games to get everyone active. Top End youth arts organisation Corrugated Iron will be there and will get the kids involved in plenty of fun and challenging activities.

Easter at the Waterfront will get underway at 10am and finish at 2pm. So hop towards the waterfront this Easter.

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For more information or interviews please call Anita Brabham on 08 89419169 or email anita@creativeterritory.com

*Please tweet our twittercue