TIO Working to Assess Cyclone and Flood Damage

Media release from TIO

TIO assessors are working in the community to assess claims as ex-Cyclone Carlos moves away from Darwin.

Chief Executive Richard Harding said the full picture on damage is not yet clear as calls continue to come into the claims centre.

"We've obviously had a high volume of calls, so we are asking our customers to be patient as we work through the claims," he said.

"The good news is that we have not seen widespread severe damage to personal property across the city and rural areas.

“As at 11am this morning, we have received around 140 claims at an estimated value of $700 000, but it is still early days and we expect to hear from more customers.

“Around 95 per cent of the claims have been for damage to building and contents, with the remaining being for vehicle damage.

"We know a number of customers have had flood damage and I want to assure them that their TIO policy does cover them. At TIO flood cover means flood cover.

"We have also seen some damage to cars and other property from fallen trees as well as water damage.

hope to have more information later today about the number of claims and the extent of the damage."

For further information please contact:
Chris Thiel Head of Corporate Relations
Telephone: 8946 2651
Mobile: 0407216650