Local TIO staff and consultants assessing cyclone damage

TIO has deployed a team of local staff and consultants to help assess cyclone and flood damage from Cyclone Carlos.


CEO Richard Harding said extra help has been brought in from local experts to field the large number of potential claims.

“It’s important that we get people to the damage spots as quickly as possible, but it’s even more important that people secure their homes and belongings,” Mr Harding said.

“People will not be jeopardising their insurance cover if they take action to protect their homes and safety before assessors can get to them.

“We’ve had a large number of calls from customers, so we are asking people to be patient as we quickly work through all claims.”

To 3pm today about 200 claims have been lodged for damage valued at around $1 million, but it is still early days. Most claims have been for damage to buildings and contents while a small number have been for vehicles.

"We know a number of customers have had flood damage and I want to assure them that their TIO policy does cover them,” Mr Harding said.

“At TIO flood cover means flood cover.”

This is the text of a media release from TIO
For further information please contact:
Chris Thiel Head of Corporate Relations,
Telephone: 8946 2651, Mobile: 0407216650